Flute Colors is a product of Rogier de Pijper Muziek

Details of the staff member assigned to our privacy policy are the following:
Rogier de Pijper
Elisabethpark 5
4741CE Hoeven
email: info@rogierdepijper.nl
phone: +31 (0)6 12 78 11 06

Flute Colors is obliged by law to explain to you how we process your personal details. In this privacy statement you can read which personal details we collect and what we use them for. We also explain how to view, edit or delete your details.

Flute Colors is a product of Rogier de Pijper Muziek and on the corresponding websites flutecolors.com and flutecolorsmagazine.com we provide information, products and subscriptions to visitors, clients and subscribers. On these websites we process privacy sensitive information, also known as personal details. In some cases we work together with other companies or organisation in order to execute our services.

Personal details are carefully processed. Flute Colors takes protecting your personal details very seriously and shall take appropriate steps to prevent abuse, loss, unauthorized access, unwanted publication and improper editing. If you feel that we still do not protect your details sufficiently, or if you suspect abuse, please contact us using the above contact details.

When you use our subscriptions, services and websites you provide us with certain data. Those can be personal details. We don’t always process all of the information below. The information we process depends on which services and functions you choose to use. For example, you don’t need a username or password if you don’t create an account on our website.

Depending on the services and function that you use, we may process the following personal details:
email address
information that you type yourself, such as a message in the contact form or the order form
address information
log in information
phone number
questions you ask us

We only store personal details when it’s necessary or obliged by law. In all other cases information is deleted immediately.

We process your personal details for the following purposes:

To let you order products or subscriptions
To process your order and to inform you about the status
To let you use your subscription
To be able to communicate with you by sending you electronic newsletters and/or mail
To offer you personlized ads and content
To send you personalized newsletters based on your interests
To answer your questions or complaints via social media, email, mail or by telephone

We backup our ICT-systems so we can recover them in case of a security breach. We are also obliged to properly protect your user details and be able to restore them. We make daily backups that we hold for a maximum of 30 days.

We learn from security breaches from other companies and we realise that depsite our best efforts we can encounter a similar situation. If we discover a security breach or if one of our system crashes, we will restore our data, including your personal details. We will then process all requests to delete personal information and make sure that we don’t restore information that we cannot own any longer.

We share your personal details with other parties only when that’s necessary to deliver products or services ordered by you. We work together with payment providers to process iDeal and Credit Card transactions and we share your details with mail delivery parties to deliver your goods to you.

When we share your details with other parties, we make sure that your details are not used for other purposes. We also make sure that your details are deleted when they are no longer needed.

In all other cases we won’t share any of your personal details with other parties, unless we’re obliged by law. In case of a police investigation it’s possible that we have to share your information with the law inforcement officers. We then have no choice but to transfer your details.

When we collect your details, we also use cookies. On the website flutecolorsmagazine.com we only use functional cookies, for example to keep information in your cart and to let you log in to your account.

We store information no longer than necessary. The default storage duration is 2 years. Therefor we will delete your details after 2 years from the day that you’re no longer a subscriber and/or you’re no longer active on the website. When we use a different storage duration you will be notified. Exceptions are data we have to store longer because of the law, for example for financial and tax purposes.

This statement does not apply to websites by third parties who are connected with our website through links. We can not guarantee that these websites process your details in a secure and reliable way. Be sure to read the privacy statements of the regarding websites to find out how they process your personal details.

If you’re 16 years or younger, you can only use our website when accompanied by your parents or legal guardians.

If you have an account, you can log in to view or edit your personal details.

If you have any question regarding this privacy statement, please contact us using the contact details above.

You have the right to view your personal details, correct them or delete them. You also can retract permission to process your personal details or object to Flute Colors processing your personal details. You can send a request to view, correct, delete, request a data transfer or to retract permission for processing personal information by using the contact information above.

To be sure that you are the one making the request, we ask you to send us a copy of your identification with your request. Please cover your photo, the machine readable zone (Numbers at the bottom), passport number and social security number to protect your privacy. We will respond as soon as possible, but within four weeks.

We also would like to inform you that you can always send a complaint to our national supervisor, the “Autoriteit Persoonsgegevens”. Complaints can be send in through their website.